Privacy Policy
How AI Video Expander handles account information, website usage, and video project data
2026/11/11
Introduction
This Privacy Policy explains how AI Video Expander (aivideoexpander.app) handles information when you visit our website, use an account, or contact our team.
Video Expansion
AI Video Expander supports video uploads, AI outpainting, and MP4 downloads for signed-in users with available credits. Choosing a file shows a local preview in your browser. Starting expansion uploads the video for storage and processing. Homepage sample illustrations are separate from your uploaded footage.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, and contact details you provide when registering or contacting us.
- Usage Data: Information about how you interact with our website, including pages visited and time spent.
- Device Information: Details about the device you use to access our services, such as IP address, browser type, and operating system.
- Video Project Data: Uploaded clips, prompts, framing settings, processing status, and generated outputs needed to fulfill your expansion request.
How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To provide customer support
- To gather analysis or valuable information to improve our services
- To monitor the usage of our services
- To detect, prevent, and address technical issues
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Third-Party Services
We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our services are used.
Video Processing
Uploaded footage and generated files are stored using Cloudflare R2. Prepared video clips, prompts, and framing settings are sent to GPU processing services hosted on Runpod to generate the expanded scene. The application prepares the video, restores its source audio, and saves the final MP4. Result URLs allow anyone with the link to view the file.
Source files and final results associated with a task are scheduled for deletion 30 days after the task is created. A source reused by another unexpired task is retained until that task expires. Temporary processing clips are deleted after the final result is verified. Cleanup runs in the background and retries after service interruptions. Do not submit videos or personal information that you do not have permission to share.
Your Information
For questions about information associated with your account, or to request access, correction, or deletion, email [email protected]. We may need to verify your identity before handling a request.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact the AI Video Expander team or email [email protected].